Governance, Assurance & Knowledge Management Partner

Governance, Assurance & Knowledge Management Partner

Melrose Arch, Johannesburg

The Governance, Assurance & Knowledge Management Partner provides day‑to‑day support for HR assurance activities, helping ensure compliance with Group policies, standards, and reporting requirements. The role focuses on coordinating assurance processes, gathering and reviewing evidence and generating initial insights to support effective governance across local assets and offices. This position also acts as steward for the Global HRs knowledge management, by working closely with HR teams to ensure information is accurate, update to date and structured effectively for team and business consumption.

Key Responsibilities:

Policy Design & Implementation

· Contribute to HR Policy design by providing insight, operational requirements, and practical implementation considerations.

· Maintain policy documentation and support implementation across jurisdictions.

· Ensure local teams understand and apply policy requirements consistently.

Assurance Process Delivery & Management

· Support the Head of HR Governance and Assurance with developing and maintaining HR Assurance Frameworks and processes.

· Configure and maintain assurance processes and system workflows, working with Group HR Technology and local asset HR teams.

· Coordinate assurance activities across HR Standards and regulatory requirements with the Head of HR Governance & Assurance guidance.

· Review assurance submissions, assess evidence, and generate asset/office‑level insights and findings.

· Track submission deadlines and follow up with stakeholders to ensure timely completion.

· Maintain assurance process documentation and guidance.

Regulatory & Standards Compliance

· Ensure HR standards and external reporting requirements are accurately captured in assurance frameworks, systems, and documentation.

· Validate and maintain data supporting regulatory and HR Standard compliance.

Data / Evidence Management & Reporting

· Gather and review evidence and data needed for assurance and external reporting processes.

· Maintain information and updates within assurance system to support external reporting requirements.

· Provide the Data & Reporting team with reporting requirements and data inputs.

· Prepare insights and recommendations based on findings from the assurance processes.

· Enhance processes to increase accuracy, automation, and efficiency of manual data used for external reporting.

Knowledge Management Stewardship

· Create Servicely Knowledge Management guidance in line with People Operations data governance structure to encourage good knowledge management practices (e.g. naming, positioning, metadata tagging, lifecycle management).

· Regularly review the Servicely Knowledge Management portal architecture to ensure it remains fit for purpose.

· Implement controls / assurance on the Knowledge Management portal to ensure it remains a robust source of truth for People Operations.

Qualifications and skills:

· Strong attention to detail and organisational skills.

· Basic understanding of governance, risk, assurance, or compliance frameworks (or willingness to learn).

· Comfort working with data and documentation.

· Strong written communication skills, with the ability to create clear and concise knowledge materials.

· Good interpersonal skills and confidence working with multiple stakeholders.

· Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Level of Education

· Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field

Years of relevant job knowledge

3-5 years of experience in an HR generalist or HR operations role.

Language Requirements

Fluent in English. German is a plus

Who we are

Glencore is one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities. Through a network of assets, customers and suppliers that spans the globe, we produce, process, recycle, source, market and distribute the commodities that advance everyday life.

With over 140,000 employees and contractors and a strong footprint in over 30 countries in both established and emerging regions for natural resources, our marketing and industrial activities are supported by a global network of offices.

Glencore’s customers are industrial consumers, such as those in the automotive, steel, power generation, battery manufacturing and oil sectors. We also provide financing, logistics and other services to producers and consumers of commodities.

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