BA - Front Office IT
- Full time
- London, Greater London, United Kingdom
- Accounting (Industrial Assets)
Summary
In details, the position encompasses duties and responsibilities as follows:
Glencore IT supports the digital infrastructure behind a fast-moving, global commodity trading business. We are seeking a highly organized, hands-on individual contributor who will play a critical role in protecting a continuous delivery cadence within our pre-trade domain. You will act as a central point for backlog ownership and delivery flow across several product teams, coordinating delivery, prioritising demand, and driving execution in JIRA. This role requires commercial acumen, technical awareness, and the ability to collaborate closely with trading desks and quant researchers in fast-paced, tight feedback loops
The ideal candidate disposes of:
-
Proven experience in delivery management, backlog ownership, or agile delivery within a data-centric or commodities trading organisation.
-
Proven track record managing multiple, concurrent backlogs and coordinating delivery priorities across diverse teams.
-
Experience engaging directly with traders, analysts, quant researchers, and technology teams to translate business needs into actionable delivery backlogs.
-
Strong grasp of delivery cadence and continuous delivery principles in high-performing engineering environments (frequent releases, tight feedback loops, flow efficiency).
-
Demonstrated use of flow metrics (lead time, cycle time, deployment frequency, throughput/aging WIP) to drive delivery improvements — not story point velocity.
-
Commercially savvy; understands that in trading, time-to-value and responsiveness materially impact outcomes.
-
Familiarity with market data concepts and how trading organisations consume data (e.g., curves, vol surfaces, pricing inputs, reference data, exchange/vendor feeds).
-
Practice in developing and communicating strategic data roadmaps tailored to rapidly changing business needs.
-
Ability to anticipate, plan and coordinate resource allocation required for backlog delivery.
Skills:
Stakeholder Coordination and Communications
-
Act as a central point of contact, gathering requirements and providing updates to traders, analysts, technical teams, and product owners to maintain alignment and transparency.
-
Translate fast-changing commercial priorities into clear decisions, crisp priorities, and predictable delivery outcomes (what/why/when, with visible risks and dependencies).
Backlog Ownership and Management
-
Own and maintain multiple product backlogs in JIRA across pre-trade initiatives, prioritising items based on strategic business input, user demand, and resource availability.
-
Translate commercial urgency into actionable, prioritised backlogs (clear sequencing, explicit trade-offs, minimal overhead).
Sprint Planning and Delivery Sequencing
-
Define, schedule, and manage sprint planning, sequencing delivery based on resource allocation, ensuring timely execution of tasks and efficient backlog turnover.
-
Establish and protect a continuous delivery rhythm — short cycles, frequent releases, and tight feedback loops with trading desks and quant researchers.
-
Default to unblocking over gatekeeping: remove impediments, reduce handoffs, and keep work flowing. Treat delivery as a continuous flow problem, not a project with a fixed start/end.
Demand Capture and Roadmap Development
-
Collect, review, and analyse new business and technical demands. Develop strategic product and data roadmaps for future enhancements in data ingestion, storage, and distribution.
-
Be comfortable with ambiguity and make pragmatic trade-offs between speed, scope, and quality, explicitly optimising for time-to-value where appropriate.
Resource Needs and Allocation Management
-
Monitor, anticipate, and communicate resource requirements, ensuring optimal allocation and readiness for each sprint cycle.
-
Proactively surface constraints (capacity, environments, data availability, approvals) and drive resolution to protect delivery cadence.
Continuous Improvement and Best Practice Implementation
-
Champion process improvements in backlog hygiene, sprint execution, and agile delivery practices. Recommend enhancements to tooling, workflow, and reporting.
-
Track and improve flow and outcomes metrics (e.g., lead time, cycle time, deployment frequency, change failure rate / incident impact where applicable). Avoid vanity metrics (e.g. user story points).
-
Build a culture of continuous improvement: faster feedback, smaller batch sizes, simpler processes, higher reliability.