Engineer - IT Systems

Engineer - IT Systems Engineer
Service Delivery – Information Systems and Technology
Mount Isa, Queensland, Australia
Ref. No. 35513

Mount Isa Mines is one of the oldest, largest and most complex mining operations in Australia located in Mount Isa, Queensland. Employing over 4,000 people, Mount Isa Mines is now looking for a new members to join the team.

The Operation
Mount Isa Mines is the second largest producer of copper in Australia and one of the largest zinc mines in the world. It is a key asset in Glencore’s global mining portfolio.

The Mount Isa Copper and Zinc operations are integrated across the entire supply chain, from resource identification and development to production and distribution of copper, zinc and lead to customers across the world.

We are attracting the best in the industry into our teams, as we trust in our people and support them in their development to become leaders in their field. We offer structured career development plans and mentoring from industry leaders in your field to ensure our people reach their desired potential.

We also provide a comprehensive remuneration package and benefits including above market superannuation, rental assistance, and retailing discounts. Please take a look at our Liveability website to learn more about what Mount Isa has to offer.

This role is also eligible for relocation to Mount Isa.

Mount Isa Mines location and roster offers an attractive lifestyle option. With a 5:2/4:3 residential roster, our people return home every day and enjoy a thriving town of 23,000 people. You will always have something to do, go to restaurants, movies, join a gym and sporting activities, play golf, as well as fishing and camping and activities at the lake.

The Role
Mount Isa Mines have an exciting opportunity for an experienced IT Systems Engineer to join the Information Systems & Technology department. Working in the Operational Support team, you will support a variety of enterprise systems including the desktop standard operating environment (SOE), IT Compliance, IT/OT Business Projects. You will be responsible for the support and management of packaging and deploying software, updates and patches as well as working with other technical teams to ensure IT & OT systems are secure and compliant with Glencore global IT standards. This is a residential position based in Mount Isa working a 9 day fortnight and requires participation in an on-call roster.

Your key responsibilities include:

Supporting IT/OT convergence and security standards
Security Incident Management
Supporting IT business project scoping and implementation
Configuration, monitoring and support of MECM
Management of physical and VDI endpoints
Packaging, testing, deployment and reporting of Operating Systems, Applications and updates including post-build support
Ensure compliance with Glencore IS&T security policies including patching and vulnerability management
Handle escalations and provide guidance and support for Service Delivery teams (Service Desk & Field Support)
Continuous improvement initiatives around desktop hardware management

The successful applicants will have:

Diploma or Degree/s in Information Technology or equivalent experience will be highly regarded
Extensive experience with IT/OT support, design and development of IT/OT architecture, project roadmaps and workflows.
Implementing IT/OT standards and best practices across site
Understanding and demonstrated experience with Security Incident Management and processes.
Operate and execute change control process for system deployment and release
SCCM/MECM in an enterprise environment supporting Windows 11
Demonstrated knowledge of Windows Server, Active Directory, Group Policy, Power BI, VMware, Office 365, Cloud Platforms
Able to communicate and troubleshoot effectively with all levels of staff within the IS&T team and across the business
A team player who is self-driven and motivated with highly interpersonal and customer service skills are essential

Applications Close: 8.00am, Monday 10 November 2025