Product Control Officer

Product Control Officer 
QLD Metallurgical Operations, Copper Refinery, CRL Metallurgical Process
Townsville, Queensland, Australia 
Ref. No. 28211

Copper Refineries are currently seeking suitably qualified applicants for the role of a Product Control Officer to join the Metallurgical team.

Townsville Operations 
Located on the coast in tropical North Queensland, Glencore’s Townsville Operations encompass Copper Refineries Pty Ltd and Glencore Port Operations. 

Our Townsville Operations mark the final link in Glencore’s fully integrated north Queensland supply chain, connecting the natural resources we produce with markets around the world. 

Copper Refineries Pty Ltd is one the world’s leading electrolytic copper refineries, capable of producing 300,000 tonnes per year of premium-quality ISA brand LME Grade A copper cathode using Glencore’s proprietary IsaKIDD refining process. Glencore Port Operations at the Port of Townsville is the export gateway for our north Queensland products. 

We believe in the value of our people and our approach fosters the highest level of professionalism, ownership and entrepreneurial spirit in all our people while never compromising on their safety and well-being. 

We offer excellent remuneration package and benefits including employee rewards program, above market superannuation and professional development opportunities. Learn more about our Townsville Operations at www.mountisamines.com.au/en/townsville-ops. 

The Role
We are looking for a motivated person to join us in the role of Product Control Officer within the Metallurgical team.

Reporting to the Superintendent Metallurgical Process, this position will require you to work in a small team managing the preparation and dispatch of copper cathode from the Copper Refinery.

Your key responsibilities include: 

• Collection and validation of daily copper cathode production data
• Collection and validation of monthly copper cathode stock data
• Loading of customer orders to production database
• Monitoring of cathode sample collection and analysis data to ensure quality standards are met
• Planning and coordinating transport of copper cathode
• Weighing and strapping of cathode bundles
• Identification of non-conforming bundles for inspection
• Liaising with multiple teams including commercial, production, maintenance and laboratory

The successful applicants will have:

• Minimum of 2 years’ experience in a logistics or dispatch role
• A high level of Microsoft Excel literacy
• A commitment to continuous improvement
• The ability to multi-task and a high attention to detail
• A desire to solve problems and the ability to adapt to changing customer needs
• Experience with SAP and the Microsoft suite is advantageous
• A valid forklift competency is preferred. If it is not current, applicants must be willing and able to obtain one. 

You will also possess a proactive approach to safety, sound communication and interpersonal skills and the ability to problem solve. You will have a self-starting attitude and be able to accept individual responsibility within a small work team. You will be physically capable of working outdoors for 60% of the work day.

This position is residentially based in Townsville and requires you to work Monday to Friday. Occasionally you may be required to be flexible in terms of work times and rosters.

For any further questions, please contact: 
Kellie Whitby on 0447 844 343

Applications Close: 8.00am 17 March 2026