Watu Wetu SAS, WW SAS in acronym, is a company under Congolese law operating in Kolwezi, capital of the province of Lualaba in the Democratic Republic of Congo, with the main activity of managing a medical service for businesses and A training center. WW SAS serves the companies Kamoto Copper Company SA and Mutanda Mining SARL which are its main shareholders.

The company covers the medical care of all employees of these two companies as well as their family members.

WW SAS comprises three facilities, namely Watu Wetu Clinic in Mumi, Watu Wetu City Site and Watu Wetu Hospital in KCC. With additional services provided by third-party healthcare facilities for employees and dependents located in Lubumbashi and Kinshasa, as well as those referred for specialized treatment not available in Kolwezi.

Watu Wetu SAS provides health services to a population of approximately 70,000 people.

Watu Wetu SAS / Medical Department

Kolwezi, Lualaba, DRC

Number of Positions: 01 (One)
Position Level: Management Staff
Contract Type: Permanent Contract
Application Deadline: 11 December 2026

JOB DESCRIPTION

Under the direct supervision of the Head of the Inpatient Department, the successful candidate will be responsible for providing high-quality medical care within Watu Wetu's General Paediatrics and Neonatology Departments, as well as implementing medical activities and continuous quality improvement initiatives within these departments.

In essence, the role of the Paediatrician is to monitor and support a child's development from birth through to the end of adolescence, as well as diagnose and treat all medical conditions affecting children.

The post holder will ensure that general paediatric conditions are managed through high-quality care and treatment aimed at providing comfort, ensuring patient safety and restoring normal bodily functions for the population served.

The key responsibilities of the position will include, but are not limited to, the following:

Respond to and manage referred paediatric patients.
Recommend and, where appropriate, initiate general paediatric treatment options, and perform or oversee appropriate general paediatric interventions and procedures.
Refer paediatric patients to diagnostic, therapeutic and support services whenever necessary.
Contribute to the quality of patient care by participating in case planning, including the overall management of both inpatient and outpatient paediatric cases, and referring patients to inpatient or outpatient medical specialists or other healthcare facilities as required.
Provide health education, counselling and information to patients and their families on ways to improve health, prevent disease, and address risk factors through appropriate interventions and treatments.
Attend and provide guidance during visits to paediatric departments across all Watu Wetu healthcare facilities.
Provide recommendations to management on ways to improve the services delivered by the Paediatrics Departments.
Ensure that all paediatric medical staff are familiar with and comply with daily operational procedures and internal protocols. This is particularly important during staff handovers, rotational staff transfers and shift changes.
Ensure that all duties are performed professionally, efficiently and ethically, in accordance with international standards and evidence-based medical practices, while upholding the highest standards of patient care.
Establish and maintain a clear schedule for outpatient consultations.
Ensure proper, clear and documented patient handovers and continuity of care, particularly during annual leave or staff changes.
Submit work reports as requested by hospital management.
Submit performance appraisals within the required deadlines.
Ensure that all medical records and reports, whether paper-based or electronic, are complete, accurate and concise. This includes ensuring that each patient encounter is properly documented in the patient's medical file, with entries that are duly signed, dated and legible.
Ensure the confidentiality and security of all patient information and medical records.
Ensure that all correspondence (e.g. referral letters, medical certificates, etc.) is completed in a timely manner and, where applicable, finalised before the patient's discharge from Watu Wetu.
Ensure that all information entered into the hospital management system (Pro-Clin) is accurate, appropriate and compliant with agreed protocols.
Promote effective collaboration, teamwork and good communication with all departments and disciplines within Watu Wetu, shareholders, local medical practitioners and healthcare facilities.
Protect patients and employees by adhering to infection prevention and control procedures, as well as occupational health and safety protocols.
Maintain a safe and clean working environment by complying with established procedures, rules and regulations.
Ensure that staff receive the information, instructions, training and supervision necessary to carry out their duties safely.
Take all reasonable precautions to safeguard the health and safety of others.
Organise skills development sessions and continuing medical education (CME) activities for paediatric medical staff.
Maintain and update professional and technical knowledge by attending educational workshops and conferences, reviewing professional publications, building professional networks and participating in relevant professional associations.
Develop annual Key Performance Indicators (KPIs) and performance objectives for paediatric staff.
Develop and implement a clinical, medical, educational and professional development plan for paediatric staff.
Develop, in coordination with the Head of the Inpatient Department, continuous quality improvement and clinical governance plans for the Paediatrics Departments.
Develop, implement and monitor medical management protocols based on best medical practices for the Paediatrics Departments.
Develop and/or review Watu Wetu's Standard Operating Procedures (SOPs), medical guidelines and protocols relating to paediatric activities.

JOB REQUIREMENTS

Must be of Congolese nationality.
Fluency in Swahili is required. Proficiency in French is required, while knowledge of English will be considered an added advantage.
Must be registered with the National Medical Council (Conseil National de l'Ordre des Médecins – CNOM).

QUALIFICATIONS AND EXPERIENCE

A recognised specialist qualification in Paediatrics.
At least 15 years of post-qualification experience as a General Practitioner, including a minimum of 5 years' experience as a medical specialist.
Experience in developing medical (paediatric) protocols, procedures and standards in accordance with international standards.
Experience in managing medical departments or paediatric services.
Experience working in a multicultural environment.

ATTITUDE / BEHAVIOURAL COMPETENCIES

Demonstrate strong teamwork and the ability to work effectively with other staff members.
Be able to interact effectively with people from different cultural backgrounds and at all levels within a multinational and multicultural environment.
Demonstrate strong attention to detail and a problem-solving approach.
Maintain the highest standards of professionalism at all times.
Demonstrate kindness, tact and empathy towards patients.
Practise active listening, seek relevant information, identify internal needs, ensure mutual understanding and build effective working relationships.
Be able to work under pressure and meet deadlines.
Be courteous, friendly, patient and tolerant.
Demonstrate integrity, honesty, discretion and initiative.
Be action-oriented and results-driven.

TECHNICAL COMPETENCIES

Strong clinical skills.
Excellent leadership skills.
Good business writing skills, particularly in report writing.
Accuracy, completeness and timely delivery of work.
Proficiency in developing processes and systems to verify accuracy, such as checklists.
Ability to implement, monitor and continuously improve quality assurance techniques.
Strong customer service orientation and commitment to quality.
Excellent command of MS Office applications, particularly MS Word, MS Excel and MS PowerPoint.
Good report-writing skills.
Ability to organise, manage resources and oversee projects.
Emergency and priority management: ability to respond quickly and effectively to emergency situations.
Excellent verbal and written communication skills.
Ability to communicate objectives, goals and expectations clearly and effectively.

Watu Wetu SAS does not accept applications submitted by people under the age of eighteen (18). In accordance with article 1 of the Labor Code of the Democratic Republic of Congo, KCC SA receives all applications without distinction or discrimination. However, as part of its Equal Opportunity, Diversity, Equity and Inclusion program, applications from women are strongly encouraged.

In accordance with our Compliance Policy and Code of Conduct, WW SAS or its employees do not receive any remuneration or benefits of any kind at any stage of the recruitment process. Violators are subject to legal action.

Any act or attempt of bribery related to this job application must be reported via the Glencore Group Raising Concerns Programme channels. Please scan the QR code to access the channels.

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Furthermore, Watu Wetu SAS pursues the objective of a transparent, fair and equitable recruitment process and, therefore, does not tolerate any interference or intervention in any way whatsoever in its recruitment process. Any failure on this point will result in the immediate disqualification of the candidate concerned.

Paediatrics Specialist