Controller - Dispatch

Kamoto Copper Company Société Anonyme, KCC SA in acronym, is a Congolese company operating in Kolwezi, capital of the province of Lualaba, in the Democratic Republic of Congo.

KCC SA exploits copper and cobalt ores on a large scale. It includes an underground mine, open-pit mines and integrated metallurgical facilities. The operation has one of the largest copper reserves in the world, with a current life of over 25 years.

As an industrial mining company, we provide safe workplaces and support the sustainable development of the local economy. We maintain a constructive and open dialogue with the communities that host us, as well as with the provincial and national government.

Job description

Reporting directly to the Dispatch Supervisor , the Dispatch Controller is responsible for managing the open-pit mining fleet to maximize production and equipment utilization through the use of the Modular Mining DISPATCH system and associated modules. The incumbent coordinates loading and transportation priorities, ensures operations are aligned with KCC's safety, production, and cost objectives, and serves as the primary point of contact for dispatch logic, fleet allocation, and system parameter governance.

His/Her essential functions will include, among others (non-exhaustive list):

•    Ensure responsibility for the operation, maintenance, accuracy and availability of the Modular /FMS mining dispatch computer system.
•    Optimize the system to support production efficiency, adherence to the mining plan, and the reliability of captured data.
•    Ensure user access management, system security, database health, and proper material routing configuration.

•    Configure and maintain DISPATCH settings, including routes, constraints, priorities, material types, dumping rules, truck queues, and shovel assignments.
•    Ensure the correct allocation of the fleet and adherence to operational sequences and production targets.
•    Monitor production in real time using Interval Control techniques to identify deviations, inefficiencies and non-conformity situations.

•    Identify and resolve bottlenecks, waiting times, equipment underutilization, and cycle time inefficiencies.
•    Ensure rigorous monitoring of short-term production and communicate any deviations from the plan.
•    To guide, coach and support Dispatch team members to ensure a high level of performance, accuracy and consistency.

•    Assign and supervise project-related tasks, ensuring adherence to deadlines and quality of deliverables.
•    Implement structured training programs for people using or interacting with the Dispatch system.
•    Standardize Dispatch Centre SOPs, emergency procedures and radio protocols and ensure that documentation is up-to-date and effectively used.

•    Promote a high-performance culture, characterized by calmness, precision and the ability to make decisions, especially in situations of pressure or incident.
•    Collaborating with IT and Communications teams to ensure the availability and reliability of the mine network, GPS infrastructure, radio systems and ground stations.
•    Coordinate the reporting and resolution of failures as well as planned maintenance activities.

•    Record and escalate network or hardware issues to the OT/IT teams.
•    Participate in the installation, testing and commissioning of new FMS equipment.
•    Ensure that all Dispatch operations comply with KCC policies, Glencore standards, mining safety regulations and OEM guidelines.

•    Participate in toolbox meetings, security reviews, incident investigations and departmental training sessions.
•    Ensure that work areas, equipment, systems and interfaces are maintained in a safe, functional and auditable condition.
•    Apply the timing and event coding correctly in accordance with approved H-TUM standards.

Job requirements 

Qualifications and experience

•    Hold a university degree in Mining Engineering, Industrial Engineering, Mechanical Engineering, Data Analytics, Information Systems, Systems Administration or Data Analysis or in a relevant related field.
•    Demonstrate at least 3 to 5 years of experience with Fleet Management Systems ( FMS ), with a strong preference for Modular Mining.
•    Must have at least 3 years of experience in mining operations and dispatch.

•    Solid practical knowledge of open-pit mining processes.
•    Good understanding of security management systems.
•    Ability to work in remote and demanding environments.

•    A good command of French is required; proficiency in English is an asset.

Technical skills.

•    Advanced mastery of Modular Mining systems.
•    Strong leadership, communication and problem-solving skills.
•    An ability to remain calm and make effective decisions under pressure.

•    A high level of integrity, responsibility and commitment to safety.
•    A proactive mindset geared towards continuous improvement.
•    Good oral and written communication skills.

•    Great attention to detail.
•    A strong focus on goals and results.
•    A good ability to work under pressure.

•    Good physical condition.

Attitude and behavior

•    Leadership and ability to mentor, coach and develop a team.
•    Ability to remain calm, precise and decisive under pressure.
•    Strong focus on safety, production and continuous improvement.

•    Rigour and great attention to detail.
•    High sense of responsibility, integrity and accountability.
•    Good communication and collaboration skills with multidisciplinary teams.

•    Analytical mindset and problem-solving orientation.
•    Ability to make quick and appropriate decisions in a dynamic operational environment.
•    Results-oriented and able to work towards production targets.

•    Availability and ability to work according to the requirements of mining operations.

KCC SA does not accept applications submitted by people under the age of eighteen (18). In accordance with article 1 of the Labor Code of the Democratic Republic of Congo, KCC SA receives all applications without distinction or discrimination. However, as part of its Equal Opportunity, Diversity, Equity and Inclusion program, applications from women are strongly encouraged.

In accordance with our Compliance Policy and Code of Conduct, KCC SA or its employees do not receive any remuneration or benefits of any kind at any stage of the recruitment process. Violators are subject to legal action.

Any act or attempt of bribery related to this job application must be reported via the Glencore Group Raising Concerns Programme channels. Please scan the QR code to access the channels.

Furthermore, KCC SA pursues the objective of a transparent, fair and equitable recruitment process and, therefore, does not tolerate any interference or intervention in any way whatsoever in its recruitment process. Any failure on this point will result in the immediate disqualification of the candidate concerned.